Hang up of Altap Salamander RC3

scheruga · Post by **scheruga** » 27 Apr 2007, 21:28

I have a lot of hang ups with the message displayed in the attached file.

This occurs on both of my computers where I use Salamander

Regards
Horst

SelfMan · Post by **SelfMan** » 27 Apr 2007, 22:30

http://www.microsoft.com/whdc/devtools/ ... start.mspx
- install MS Windows Debugger and run the windbg.exe
- set Microsoft Symbol Server path as described in the url
- load the user.dmp file from ":\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson" file using ctrl+d
- wait till the process finishes and in the debugger's command line enter:
"!anaplyze -v" (without quotes)
- ctrl+a,ctrl+c on the result and paste it here

Thak you,

SelfMan

Post by **manison** » 08 May 2007, 02:22

We have several users with the same problem, that is most probably caused by TortoiseSVN icon overlay shell extension. (Do you have any version installed?)

First of all please install the latest nightly build of TortoiseSVN.

Then next time the fault occurs instead of OK press the Cancel (Abbrechen) button. Providing that you have no other debugger installed, the default debugger Dr. Watson included in Windows installation should run silently. It will create files drwtsn32.log and user.dmp in the C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson folder (the name of the folder can slightly vary depending on your system locale). Please post both the files here. Or you can deeply analyze the crash dump yourself using the debugging tools as mentioned by SelfMan in previous post.

roman2 · Post by **roman2** » 26 May 2007, 18:42

Why is it important to install the latest nightly build? It's not officially considered stable, is it?

Post by **Jan Rysavy** » 26 May 2007, 18:55

roman2 wrote:Why is it important to install the latest nightly build? It's not officially considered stable, is it?

Because the nightly builds are more stable and we can ask TortoiseSVN authors to fix the problem:
http://article.gmane.org/gmane.comp.ver ... evel/28888
http://article.gmane.org/gmane.comp.ver ... evel/28883
http://article.gmane.org/gmane.comp.ver ... evel/29124

It really looks like nightly builds are more reliable: http://forum.altap.cz/viewtopic.php?t=2163

tosiabunio · Post by **tosiabunio** » 05 Jun 2007, 17:24

I still experience Salamander crashing but I can't get it to create user.dmp files. All I get the standard message box about reporting the problem to Microsoft and that's all. The user.dmp file shows a crash from some other application from week ago. Should I enable this feature somehow?

Dawen · Post by **Dawen** » 25 Jun 2007, 10:39

I have the same problem, for the last couple of weeks I've been trying to create a dump file but for some reason Dr. Watson refuses to create a user.dmp file for Altap Salamander + Nightly TortoiseSVN build. I get a couple of crashes per day so any other suggestions for debugging this problem would be welcome.

Post by **Jan Rysavy** » 25 Jun 2007, 11:23

Tomas Kopal just fixed another crash in TortoiseSVN and now will try to track down this problem.

We are convinced that the problem is in TortoiseSVN.

Post by **Jan Rysavy** » 26 Jun 2007, 16:28

Note for programmers

It is clear now why our bug reporting mechanism doesn't work. TortoiseSVN is using Visual C++ 2005 CRT library where MS changed the behaviour during some emergency situations:

http://connect.microsoft.com/VisualStud ... kID=101337
http://blog.kalmbachnet.de/?postid=75

Post by **Jan Rysavy** » 29 Jun 2007, 08:18

The TortoiseSVN problem seems to be FIXED!

More information in TortoiseSVN developers thread:
http://svn.haxx.se/tsvn/archive-2007-06/0280.shtml

Please upgrade to nightly build r9915 or latter and let us know.
I'm at r9916 and TortoiseSVN shell extension doesn't crash anymore.

scheruga · Post by **scheruga** » 17 Jul 2007, 20:29

I have TortoiseSVN installed and will try the nightly build.