Keep getting popup regarding old bug reports

Discussion of bugs and problems found in Altap Salamander. In your reports, please be as descriptive as possible, and report one incident per report. Do not post crash reports here, send us the generated bug report by email instead, please.
Jorgensen
Posts: 15
Joined: 07 Oct 2015, 21:18

Keep getting popup regarding old bug reports

Post by Jorgensen »

when i start servant salamander i keep getting a popup with the message

"Some older bug reports were found. Woud you like to report......"
would you like to send them - press yes, no to delete them.

if i press yes, i can enter - last action, contact mail and press sendt report.
then i get a new popup that says "report upload has failed, system error in server response..."

if i press no, the error reports keep popping up. even if i delete the folder C:\Users\user\AppData\Local\Altap - its the same on next startup.

i tried uninstall og reinstall.

jorgensen
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SvA
Posts: 486
Joined: 29 Mar 2006, 02:41
Location: DE

Re: Keep getting popup regarding old bug reports

Post by SvA »

I don't know where the related data is stored. But I'd try the following (one by one):
  • Run as Administrator
  • Save the configuration, then remove it from the registry (while no instance of Salamander is running) and try with a fresh, clean configuration
  • See what errors Sysinternal's Procmon reports (from both, salamand.exe and salmon.exe)
therube
Posts: 681
Joined: 14 Dec 2006, 06:22

Re: Keep getting popup regarding old bug reports

Post by therube »

Isn't it in %TMP% ?

At least when Salamander is open, it opens directories like /SAL###.tmp/ in %TMP%.

And doesn't the dialog provide a link to the directory in question (like it does upon opening Salamander & if it finds a "left over" /SAL###.tmp/ existing directory)?
WinXP Pro SP3 or Win7 x86 | SS 2.54
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